Privacy Policy

Resume Rocketeer's Privacy Policy

Resume Rocketeer is committed to protecting the privacy of our users. We want to provide a safe, secure user experience. We will use our best efforts to ensure that the information you submit to us remains private, and is used only for the purposes as set forth herein.

Information About Resume Rocketeer Visitors

In general, we gather information about all of our users collectively, such as what areas users visit most frequently and what services users access the most. We only use such data anonymously and in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall experience for you. We may share this information with our partners, but only in the aggregate, so that they too may understand how Resume Rocketeer visitors use our site, so they may create a better overall experience for you, as well.

Information About You Specifically

In some instances, when you sign up to use a service, enter into a contest, or purchase a product or service, for example, we may need more specific information about you, such as name, address, e-mail address, telephone number, credit card number, type of computer, etc. If you give us permission, we may use that information to make you aware of additional products and services that may be of interest to you or to contact you regarding site changes. Resume Rocketeer also provides you with the opportunity to opt-out of these types of communications. If you choose to receive these types of communications at the time of registration or ordering, but later decide you no longer want to receive them, simply send an e-mail to info@resumerocketeer.com and type "remove" in the subject line.

During your visit to Resume Rocketeer, we may also ask you for other information, such as information on your interests, your likes and dislikes regarding the site, the types of jobs you are interested in, etc., in an effort to deliver to you the best possible site experience.

General Information Disclosure

Except as described in this privacy policy, we do not disclose information about your individual visits to Resume Rocketeer, or personal information that you provide, such as your name, address, e-mail address, telephone number, credit card number, personal references, etc., to any outside parties, except when we believe it is required by law or to protect Resume Rocketeer, our users or others. But, we may record and share aggregated information with our partners. Also, if you input your information on a co-branded order or registration page, such as that of a Resume Rocketeer and partner company-sponsored product, service, or contest, then your information becomes the property of both Resume Rocketeer and the partner co-sponsoring the product, service or contest. In that instance, the use of your personal information by our partner company will be subject to the privacy policy of that company and Resume Rocketeer is not responsible for their use of your personal information.

We employ other companies and individuals to perform functions on our behalf. Examples may include hosting our web servers, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These other companies will have access to your personal information as necessary to perform their functions, but they may not share that information with any third party.

Resumes

Your resume and all the information submitted for preparation of your resume is considered strictly private, and unless we believe we are required by law to do so, Resume Rocketeer will not disclose that information to anyone without your authorization, provided in accordance with your opt-out/opt-in elections at registration or upon ordering with us, or thereafter, consistent with your changes to such elections at any time.

Assessments

When you purchase a career planning software program and take the included assessments, all of your assessment results are strictly private, Resume Rocketeer will not disclose that information to anyone without your authorization. Resume Rocketeer will only provide to its career assessment publishing partners the information needed to score and provide you with your assessment results. Resume Rocketeer will never disclose your assessment results to any third party, unless we believe we are required by law to do so.

Online Order Security

When you place an order online at Resume Rocketeer, your credit card information is protected by PayPal through the use of encryption, such as the Secure Socket Layer ("SSL") protocol. SSL makes it difficult for your credit card information to be intercepted or stolen while being transmitted.

Cookies

To enhance your experience at Resume Rocketeer, we use a feature on your Internet browser called a "cookie". Cookies are small files that your Web browser places on your computer's hard drive. We use cookies for remembering user names and passwords and preferences, ensuring purchases are completed successfully, taking online assessments to enable you to access your results, tracking click streams, and for load balancing,. Because of our use of cookies, we can deliver faster service, consistent, updated results, and a more personalized site experience. You have the option of setting your browser to reject cookies. However, doing this will hinder performance and negatively impact your experience on some parts of our site.

Feedback

Resume Rocketeer has an area on the site where you can submit feedback. Any feedback that is submitted through this area becomes the property of Resume Rocketeer. We may use this feedback, such as success stories, for marketing purposes, or to contact you for further feedback on the site.

Privacy Commitment Changes

If we decide to change our privacy commitment for Resume Rocketeer, we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about Resume Rocketeer 's privacy commitment, please feel free to email us at info@resumerocketeer.com or call 1-800-280-2445 and speak to one of our representatives.